Tesla is known for its eccentricities in the automobile industry. First, it introduced vehicles run by electricity instead of the average fuel-run cars. Then, it created the autopilot feature that made vehicles autonomous and relieved drivers from the burden of handling the wheel at all times. And now, Teslas are available for bitcoin, automated clearing house, or bank wire transfers. Tesla is the first of its kind in many ways as it has always strived to surpass mediocrity. But some faults were bound to appear soon!
Automated Clearing House Scandal
The issue about some customers being ‘double-billed’ may not be a malicious act of theft on Tesla’s part, but it has caused an uproar nonetheless. Even though convenient financing methods have allowed Tesla to expand their outreach, it has compromised its transparency and credibility. The automated clearing house transfers are one such case.
Car buyers who chose this option to pay were billed once (as expected) for their brand-new car, but trouble happened when they were charged the same sum again without authorization. Hence, the double billing in the amount of thousands of dollars.
Tesla’s Response to The Woes
As big as the shock of such an enormous sum withdrawn from their account may have been, they had faith in Tesla to return the money. But rumor has it that Tesla has made no effort to make the refund process easy for the customers. Even though all hope is not lost because the creditors can make multiple trips to the bank and get the deed done, but they’re disheartened to not receive any support from Tesla during this ordeal.
News sources have chased PR representatives from the brand for a comment on the issue. It turns out, their PR department is no longer functional, so there’s no way to get more information. Not to mention, it’s tipping the scales not in favor of the brand, and it would need some reputation management once the dust settles.
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